• WARRANTY

    - 1-year warranty covering manufacturing defects
    - Covers defects in materials and workmanship
    - Excludes normal wear and tear, misuse, and accidental damage
    - Claim process: contact customer service with original receipt and photos
    - Standard return policy: 7-day return window for unworn and unwashed shoes

  • EXCHANGE POLICY

    - Eligible Items: Most items can be exchanged or returned, but some exceptions apply. Clearance items (non-returnable).
    - Condition: Items must be in their original state, unworn and unwashed, with tags attached.
    - Proof of Purchase: You'll need the original receipt or order number to facilitate the exchange or return.
    - Exchange Process: You can initiate an exchange online via Insta DM or Whatsapp.
    - Refund Options: You can opt for a full refund, exchange, or store credit.
    - Timeframe: Refunds typically take 7 business days to process.

  • SHIPPING POLICY

    1. Standard Shipping: 3-5 business days, free on orders over 6499/-
    2. Express Shipping: 2-5 business days,
    3. Shipping Costs: Calculated at checkout
    4. Tracking: Provided via email
    5. Delivery: Monday-Saturday, excluding holidays